Mary and George R., Springfield, MA

Mary and George R., Springfield, MA

August 24, 2011 – “I have to say that I was very impressed with the quality of customer service you and your company provided in making this reservation and then trying to iron out a solution. You went over and above and your prompt follow-up was very impressive. In a world where customer service is not always a top consideration, it is so refreshing to find the kind of service you and your company provides. My husband and I will be contacting your office when the time comes to book our winter 2013 and we will book both months at New Smyrna Beach. Thank you for handling this cancellation with the condo and the insurance company. I hope to talk to you in the future.”

-Mary and George R., Springfield, MA