A. Picking up your key is both simple and convenient. As you pull into your condo complex you will park in your appropriate spot (some have no assigned space- please see check-in email for specific instructions). Go straight to the unit. Enter the key-code sent to you on your Paid in Full Confirmation notice and your key will be located inside the lock box. Return that key to the lock box as there are 2 sets of keys inside the unit. There is NO lock out service provided, so the code is your lock out protection! Call us at 407-965-2698 if you should experience any problem.